Business leaders start with an idea, follow an opportunity, climb a mountain, they almost reach but they are pulled back by a staggering number of customers, partners and employees.

Our mission at Extensya is to help businesses improve their performance by managing their business to business interactions of contact management and support solutions. At the heart of Extensya’s infrastructure is a world-class contact management center, which is operated by professionally trained agents, supported by an outstanding technical infrastructure.

We give business leaders the chance to focus on the core drivers of their organization and the flawless execution of their business. As companies prosper, their employees, customers and workload multiplies. This distracts leaders off their core roles. Extensya aims at giving the business leaders a space to function and a room to fulfill the purpose of their jobs undistracted.

Extensya is a Private Jordanian Shareholding Company incorporated in 2008. It is the first and largest Jordanian company specialized in Business Process Outsourcing (BPO), Contact Management Solutions, and Business Support Solutions to open call centre operations in Jordan.

The roll out plan relies on gradual growth in response to the market needs. Therefore, Extensya has a start-up work force of 850 employees and will increase this to reach 5000 in 5 years, positioning itself as the leader of BPO in the region with the most sophisticated and highly responsive business network